Sale!

39.4″ Floating White Bathroom Vanity with Sintered Stone Vessel Sink

$805.00$844.00

-30%

## 1000mm Floating White Vanity w/ Stone Sink: Modern & Elegant. Soft Close. Wall Mounted. Shop Now!

(167 customer reviews)
Free shipping with an estimated delivery time of 8-10 weeks.
If you need expedited shipping service, please Contact Us.
For more details, please review our Shipping Policy.
Guaranteed Safe Checkout

39.4" Floating White Bathroom Vanity with Sintered Stone Vessel Sink
39.4″ Floating White Bathroom Vanity with Sintered Stone Vessel Sink
$805.00$844.00

Additional information

Size

35.4"W x 18.9"D x 21.64"H, 39.4"W x 18.9"D x 21.64"H

Color

Black, Walnut, White

167 reviews for 39.4″ Floating White Bathroom Vanity with Sintered Stone Vessel Sink

  1. A C.

    So happy with the vanity style, love the look, and easy installment. Also purchased the Mooni Chrome waterfall faucet for the vanity-love the faucet. Guest always compliment the vanity and the faucet. I’m very happy I found this website; Vanities, faucets, and furniture are different and that’s what I like about WeBathroom. Highly recommend!

  2. Walter

    Amazing good quality vanity. We had it painted to a lighter color to match the rest of our bathroom. The original color was very nice. Drawers are a must and these are super well organized. Super happy with my purchase.

  3. Brittany

    We love this vanity! It is well made and very sturdy. We love the color and the countertop. Lots of nooks and crannies for storage, even a space for my hairdryer. It is.perfect in our remodeled space. We would definitely buy this vanit again.

  4. Momtobug

    Love this vanity. Perfect color and size for my guest bath. Looks well made. I found a funky faucet to use with it and am very happy with my purchase. Fits in with different decors and great neutral color.

  5. Daisy

    This is a really nice and modern vanity, comes super sealed so arrived in excellent condition. The delivery guy was very helpful and kind. I love the way the drawers comes out really smoothly. The stone top is thick and heavy. I loved it.

  6. Mateo

    Installed this waterfall bathroom sink faucet, and wow, it’s like having a tiny water show in my bathroom! The pull-out sprayer is super handy for rinsing the sink, and the temperature display makes me feel like I’m in the future.

  7. Esther

    Really pleased with this unit- nice big ceramic sink and cabinet looks a lot more expensive than it was. I haven’t fitted it yet so can’t comment on ease of plumbing in, but in terms of how it looks, I’m really happy. Has a nice traditional feel with a contemporary twist.

  8. Olive

    I am very happy with my purchase this vanity color is gorgeous and sturdy enough with everything i put on top. I ordered the black color was easy to put together all you need to do is put the sink and drill the vanity to the wall.

  9. Löffler

    I bought this for a bathroom that I wanted to remodel. Very easy to install It feels sturdy and everything looks great. Definitely a space saver. I converted a closet into a half bathroom. The price is also very satisfied!

  10. Carmen

    This vanity is perfect for our bathroom! I love the color, all the drawers and the height! It showed up in perfect condition. While we were remodeling our bathroom we had to reference back to the dimension guidelines multiple times since we didn’t have it yet. That was very helpful! This vanity is perfect!

  11. Quintilio

    This vanity is gorgeous. It is well made with beautiful wood interiors. The drawers self close and for a 35 inch vanity, there is lots of storage space. The vanity top is marble and the sink is nicely sized.

  12. Paula

    This is the perfect fit for my new bathroom! It is compact with lots of storage. It’s beautiful! We have torn the bathroom out completely and are waiting for the tile-guy to install the new tile… then this vanity will complete the look.

  13. Molly

    I have not install this yet, but I got another one just like this for the other bathroom. It came all assembled. I love it. It looks modern. The material looks high end. I cannot wait to install the vanity!

  14. Hubby2

    I really liked this vanity! Just like pictured. Better than anything I found in the big box stores. Can’t wait to get it installed. Also- it arrived quicker than expected and was packaged securely.

  15. Jordan

    This is an absolutely beautiful vanity. It��s exactly what I was looking for – neutral and classic but with unique touches. I got the black and it looks gorgeous in my new bathroom.

  16. Piers

    This was my first time buying furniture online, so I was rather apprehensive. However, I was pleasantly surprised by the quality and the looks of it. great product for the price! The product was delivered promptly; the package was well padded in the box and eased my worries of having a dented/broken product.

  17. Brielle

    Love this! Easy to install. Pretty heavy (great quality), so it may be best to have it professionally installed. I love my black and grey floating vanity. It is gorgeous!! Great quality!

  18. Maud

    Very good quality furniture, consistent with its description on the website. Need to be a good handyman for the connection and plumbing component. Very happy with our purchase.

  19. Carnegie

    I love this. I hate counter clutter. Less counter space, less place for stuff. The drawers and cabinet offer enough storage compartments for all ny personal needs. I hope the stone doesn’t stain over time.

  20. Maurice

    Bought this to change from a pedestal sink to a vanity unit to clear the clutter from the bathroom. Well made and design suited style of bathroom perfectly. Easy to install and looks great.

  21. Karter

    This vanity is not yet installed, but is beautiful and well made. It arrived in perfect condition. Can��t wait to finish up my remodel and see this vanity in place.

  22. Debbie

    sorry no picture but not installed yet…arrived yesterday undamaged…amazed by the quality…absolutely beautiful…will finish off my bathroom perfectly…guess now I have to get going on the drywall…lol…:)

  23. Bryce

    This sink was a perfect fit size wise for our small bathroom. It has nice storage space for the footprint of the unit. The sink is a beautiful white. We love it!

  24. Sara

    It is of great quality for the price. I like how large the sink is and the drawers are very quiet. I picked this because I never liked having a huge and bulky vanity set in the bathroom. It is a beautiful vanity set.

  25. Lucian

    The installation process was straightforward, and the quality of the materials was evident. The gray finish looks sleek and elegant in my bathroom, and I’ve received numerous compliments from friends and family.

  26. Toni

    Excellent quality, I had looked at several different vanities and this one by far was the best. Delivery was seamless and all parts were included and in perfect condition.

  27. Heba M.

    This product came packaged so well and it’s perfection. I did have to trim the drawer to make the plumbing drain fit but all else was just right. The price was reasonable as well.

  28. Jack

    This is just perfect in our new guest bathroom. Takes minimal space and looks modern and sleek! Did have it professionally installed and didn’t seem too difficult. Highly recommend!

  29. Shannon

    Love this in our new bathroom, easy to install. We did have to cut a little of the back for our plumbing but didn’t have to cut into the drawers at all.

  30. Alger

    The unit is super quality, packaged to perfection, it’s hard to believe how good it is especially as it was very competitively priced, it is an absolute bargain.

  31. Liza

    Beautiful vanity. Can’t wait to have my contractor install. Got the top with it. Something I usually don’t, do. I was pleasantly surprised.. very nice good quality

  32. Abla

    Beautiful piece of furniture, which corresponds well to the photo on the site. Good quality wood and it’s big so lots of storage space which is nice. I recommend it.

  33. Maggie

    We love this vanity! Very modern style and a great addition to our modern house. No regrets. Super nice finish and color, and the top is classy.

  34. Kirchner

    Fits perfectly in our small space and still looks great. Just enough space to get cleaning supplies, extra toilet paper, towel, etc. out of the way. Exactly as described!

  35. Douglas

    It is a very nice vanity. We are remodeling, so bracing the wall was not an issue. We have a drawer that is a bit tight, but everyone that comes to see the remodel, inquires about it. Makes cleaning the bathroom floor a breeze since it has no legs. The order process, the shipping and delivery was perfect.

  36. Luke

    Gorgeous, high quality. We only have one bathroom in our house so we wanted it to be nice. Such a pretty and solid vanity��glad we chose it!

  37. Sarah

    My vanity looks beautiful! I love the soft close on the doors. Simple and elegant, the vanity looks perfect in my black and white bathroom!

  38. Clara

    Just as described. Elegant looking – very spacious drawers and again great quality. Everything we needed and more. And very happy with my purchase

  39. Amelia

    The dressing table is very nice and sturdy, I love the large drawers and the gray color. They fit perfectly in my bathroom, I love it.

  40. Theladydj

    I hated our pedestal sink, and I knew a full vanity would take up much more room in our bathroom, but I am thrilled with the new vanity! Overall, extremely happy!!

  41. Daniel

    Really nice. Seems well built. Top is thicker than other vanities I have purchased. I would buy it again. Packaged very well, no nicks whatsoever.

  42. Kalinedrive

    Beautiful quality at a reasonable price. I like the drawer configuration and the stone top is expensive-looking. I am very pleased with this vanity.

  43. A C.

    Exactly as described, very heavy & quality vanity. Style is just what I wanted! Arrived in less than a week and was well packaged. Very happy!

  44. Cindy

    This vanity has ability to store SO much, I was able to get everything off my bedroom dresser dresser store into here. Love the soft close drawers!

  45. Zmoore

    Very impressed with the quality. The top is very sturdy and drawers are soft close. We appreciate the toothbrush/toothpaste holder drawer directly under sink.

  46. Rory

    Just had this fitted in my ensuite. Looks amazing. The quality, price, speed of delivery everything was spot on. Well done WeBathroom.

  47. Catherine

    STUNNING vanity. It looks so classy and elegant. Way more expensive looking than how much we paid. Very sturdy and heavy solid countertop.

  48. Kahiau

    Beautiful vanity, easy to install, amazing amount of storage space and the deep sink is awesome. So happy with this vanity!

  49. Vivien

    Nice quality vanity unit. Lots of space around the basin. Easy to install on adjustable brackets. Good quality item! Very happy with how it looks!

  50. Harmony

    I was nervous about this purchase but was so pleased by the quality. It Definitely makes a statement in my powder room.

  51. Elaine

    This arrived and we are having two installed in our bathroom! I can’t wait to use them. The quality looks amazing!

  52. Betty

    Came out gorgeous. Made the bathroom special and different. I Definitely recommend buying this one for your bathroom design you won’t be disappointed

  53. Norah

    The product was delivered on time and in great condition. Looks perfect, wish hardware and instructions were included. High quality very happy with purchase!

  54. Dylan

    The vanity came just as described! It’s beautiful and well made. A very solid piece that will be timeless for years.

  55. Justin

    I was surprised to see the wood and paint used are higher quality than what I expected. Overall great solid build product. I recommend it for the price

  56. Ayden

    Item exactly as pictured. Great quality. I was a little nervous ordering this online but it did not disappoint.

  57. Nicolasa

    The two drawers are spacious and easy to access. I would definitely recommend this product to anyone looking for a high-quality bathroom vanity.

  58. Adolph

    Delivered on time, well packaged. Looks really smart. Love the colour. The sink is also good quality and looks great.

  59. Bardolph

    Our basement bathroom is the best with this vanity. So much storage and organization. Would highly recommend!

  60. Amanda

    Very good quality furniture, very beautiful. Very well packaged to avoid damage during transport

  61. Gaiva

    This vanity looks great in my powder room. I love the drawer at the bottom. The sink and counter top are very pretty, too.

  62. Grace

    Looks fabulous when fixed. Nice finish and feels good quality. Very happy with this at a great price and very well made.

  63. Josie

    This shower looks very nice aesthetically and the material looks very good, I just received it today and I loved it.

  64. Xola

    Great vanity! Lots of counter space and storage for 35”. I changed the knobs to go with the faucet. Solid purchase.

  65. Brenda

    Love it!! Remodeling master bedroom and needed more storage space. This vanity is perfect!! Purchased the 40” too!

  66. Mariana

    Love it! I would recommend it to anyone looking for a vanity! REALLY fast shipping too! It is perfect.

  67. Ariana

    Very nice craftsmanship. Beautiful design. Well made vanity. Can��t wait to install it in our new bathroom.

  68. Noah P.

    Style and quality normally costs a lot more. We have purchased several items recently from WeBathroom and our friends have been amazed by the prices! We’re a big fan

  69. Isla

    this vanity looks great in my new bathroom. Great storage and easy to install. I love the hardware

  70. Pollitt

    Great vanity. Easy to install and I love the soft close doors. Looks beautiful in the space.

  71. Luna

    Turned out great! The size was accurate to the listing and install was straightforward. The color is a really nice black.

  72. Moore

    Very good quality furniture. Fast delivery. We are very happy with our purchase

  73. Bessie

    It’s a nice quality and just as described. It matches the pictures. I would most definitely buy this item again.

  74. Hazel

    I like the look, it fits perfectly in my newly renovated bathroom, it have enough storage & looks great. I am very happy.

  75. Anita

    Beautiful vanity (35″). Solid and well-made. Perfect for our smaller bathroom. Arrived well packaged with no damage.

  76. Murray

    The very eye-catching and sturdy unit looks like we’ve put in a whole new bathroom suite the difference it has made.

  77. Jane

    Beautiful vanity. Solid and well-made. Perfect for our smaller bathroom. Arrived well packaged with no damage.

  78. Eva

    great vanity…easy install…space saving…works well! Very nice and it makes our bathroom look great

  79. Gloria

    Beautiful vanity, very well made. I spent a lot of time shopping around and I did not find anything of this quality that matched the price.

  80. Dora

    Absolutely love this piece. The quality is good. This was one of the focal pieces of my bathroom remodel.

  81. Geraldine

    We finally got around to installing our much anticipated bathroom vanity. It was everything I was hoping for, and more! I am so happy with the style, color and size. It took forever to find the right one, and I am glad I didn’t rush to pick one out, until I found this one!

  82. Nerina

    The floating design adds a modern touch to my bathroom, and the stone countertop basin looks very elegant.

  83. Mrs E.

    Beautiful and high quality vanity! It added a touch of glam to the powder room.

  84. Ralap

    Very nice product of good quality, corresponds to our expectations. Product delivered assembled, which is appreciable

  85. Federica

    Good quality product, consistent with the description and visuals. It exceeds my expectations!

  86. Hedda

    Very nice piece of furniture, even nicer than in the photo. I am delighted with this purchase.

  87. Benson

    Excellent quality product and great customer service. I couldn’t be happier. Well done WeBathroom!

  88. Surrey

    This Vanity is beautiful. It exceeded my expectation. Directions for assembly were sketchy but we got it figured out.

  89. Jakia

    Came well packaged- no scratches or marks. Very Sturdy! Looks very nice in my bathroom.

  90. Vera

    Very beautiful bathroom furniture and very beautiful basinConforms to the photo

  91. Farmer

    Gorgeous and high quality.. Great value for the money!!!Totally recommend it…Thanks

  92. Lucille

    Fantastic addition to our guest bathroom Reno! A great way to refresh a bathroom!

  93. Easton

    Love it! Everything I wanted. Love the storage, countertop and soft close drawers.

  94. Jeschke

    That looks great. Delivery arrived faster than expected, and it all arrived in great condition and fits perfectly in our bathroom.

  95. Jesse

    Wonderful piece in my new bathroom, Just beautiful. We constructed and looks amazing.

  96. Cedric

    It’s sturdy and such a well-made unit. Very happy with very modern and made well. Great bit of furniture!.

  97. Malka

    Beautiful color wall mounted vanity came assembled and very easy to install. Would purchase again for next project.

  98. Nieves

    Super stylish floating vanity. Took a long time to ship, but it was worth it. I really like this vanity a lot.

  99. Siewert

    We bought this vanity for my renovation project. Perfect for any traditional or transitional bathroom. Delivery was easy and the quality is great for the price.

  100. Juri

    Delivery was faster than expected. Top! The vanity is great. We use it for bathrooms. Absolute purchase recommendation.

  101. Anne

    The sink is much sturdier than expected. Doors and sink. Great deal for the price and fits our bathroom perfectly.

  102. Elizabeth

    As described! We have yet to install it, but I am sure it will work great in our space.

  103. Griffith

    Excellent quality product, very well packaged, and delivered with care.

  104. Cheryl

    I love the way it looks! And it works perfect!

  105. Suzette

    consistent with the product description, quality, fast delivery. I recommend.

  106. Lancelot

    Looks great. Lots of storage. Looks beautiful in our new bathroom. Very pleased.

  107. Obelia

    Very nice piece of furniture, the very qualitative wood is magnificent.

  108. Toby

    Well made, stylish, and functional. Solid construction with excellent hinges. Good value!

  109. Nidia

    The vanity was easy to install and feels very durable. It was exactly what we were looking for!

  110. Andrew

    The quality is very good and such a good price.I would definitely recommend this product

  111. Paisley

    Excellent quality and color! No issues at all

  112. Christine

    Even more beautiful in real life. Rendered at the top. Very good quality Magnificent!

  113. Bianca

    Lovely. Easy to use. I am really enjoying my new shower.

  114. Vicky H.

    Absolutely Beautiful!!
    You will LOVE THIS Vanity ….

  115. Alana

    I love it. The color was just what I was hoping for it to be. Soft close drawers work perfectly. Good quality for the money. Contemporary look.

  116. A C.

    Very modern vanity! Matches the gray tile

  117. Zoey

    Exactly as the description states. Looks great in our new bathroom.

  118. Bairn

    Great vanity. Looks great in my renovated bathroom.

  119. Meike

    Ordered for the first time. I am very satisfied with this washbasin, fast and reliable delivery, very easy to assemble. Always happy and highly recommended.

  120. Hélène

    Very happy. Not installed yet, but don’t regret our purchase. I would recommend it. Do not hesitate.

  121. Celia

    This looks beautiful and works perfect in my bathroom.

  122. Marie S.

    The washbasin was delivered super quickly and looks exactly like in the pictures. A clear purchase recommendation.

  123. Hadley

    Very happy with the purchase. It looks sturdy.

  124. Sam

    This is such a unique looking faucet. It looks very nice inside a modern bathroom.

  125. Lillian

    Very beautiful piece of furniture, as shown in the photos, fast delivery. We are very satisfied

  126. Wahmenitu

    The furniture is of good quality. The finishes are meticulous and the photos and descriptions reflect reality.

  127. Kahawai

    Great product. Delivered earlier than expected.

  128. Ashley

    Love it fit perfect!

  129. Ally

    It is a well crafted vanity with a striking aesthetic. We have not installed as of yet or I would have included pictures

  130. Jovie

    Arrived on time, packed very well. Thank you

  131. Françoise

    Very nice piece of furniture, beautiful finish, I have not yet assembled it because the house is currently under construction can’t wait to see it installed.

  132. Joyce

    Easy to put together, look great, comfy. All I wanted.

  133. Carol P.

    Fantastic just as shown in the picture

  134. Claire

    The product is great and the customer service is fantastic

  135. Cleveland

    Congratulations for the quality of the furniture, the site, the packaging of the delivery and the deadline. Very very satisfied.

  136. Vaidehi

    Nice piece of furniture, very functional and made with quality wood. I recommend!

  137. Susie

    This piece of furniture is beautiful. It is exactly what I wanted.

  138. Jimmy

    This faucet has turned my boring sink into a cool gadget!

  139. Nicole

    The floating design is great for saving space in a smaller bathroom. The vanity was easy to install and feels very sturdy.

  140. Kian

    Absolutely perfect for our small bathroom!

  141. Felicia

    The style is very novel, the water output is also great, and the temperature and time display is very convenient.

  142. Yasunari

    There is some misalignment with the doors and the drawers. I made sure the vanity was perfectly level and it required some adjustments to the door hinges, the drawers can’t be adjusted. It isn’t much but I am very detailed oriented and like the small details of quality furniture

  143. Jade

    Looks cute, feels comfortable & went together So well!

  144. Ayden

    It was pretty easy to install, I did it myself as a weekend warrior, took the better part of a day. It looks impressive and spa-like which was the look we were going for.

  145. Jamie

    Great color and style. Easy to assemble. Very well made.

  146. Amaya

    It looks amazing in my bathroom. Great quality, beautiful color. It’s just what we wanted and all the items are kept tidy.

  147. Lydia

    Nice, looks like picture. I would purchase again.

  148. Alyssa

    Put both chairs together in 10-ish minutes or less. They look just like the photos and work well with my white countertops.

  149. Raphaëlle

    Exactly matches the photo. Seems to be of high quality. Super satisfied.

  150. Astrid

    Love the look it gave my bathroom

  151. Angela

    It is a very nice vanity. We are remodeling, so bracing the wall was not an issue. We have a drawer that is a bit tight, but everyone that comes to see the remodel, inquires about it. Makes cleaning the bathroom floor a breeze since it has no legs. The or

  152. Amparo

    So far so good! The vanity arrived earlier than expected and we are happy with how sturdy it is. Even though we haven’t installed it yet, we’re excited to add it to our bathroom!

  153. Ternence

    not installed yet. To be seen in time. Very well packaged and top delivery.

  154. Beverly

    Good quality very stable and the basin is better quality than expected

  155. Walkley

    Good quality and nice finish on this item it looks expensive considering It was at a bargain price

  156. Bretschneider

    Really like that vanity. What a lovely style. The construction and materials are of excellent quality.

  157. Ashlynn L.

    I am satisfied with this floating vanity.
    I did have an issue where the front piece of wood is not flush with the sides. It sticks out slight last the sink component. But it is a beautiful piece. I installed it myself but I will have to modify one of the drawers slightly to accommodate the drain. I would purchase again.

  158. Ullrich

    Nice neutral colors and I love the option of drawers and cabinets. Not assembled yet but I’m sure it’ll look great

  159. Diane

    It is a very pretty vanity. Just make sure your plumbing pipes allow for the height you want. Ours is a little low but totally fine for a powder room.

  160. Simone

    Even more beautiful in real life than in the photos. Real wood that exudes quality and seems really sturdy.

  161. Celine

    I like the color and design.Perfect for my bathroom.

  162. Maclean

    The vanity is beautiful. Appears to be well-made, and I like the soft-closing doors. Unfortunately, ours was damaged during shopping and the sink has a large chip on the front corner.

  163. Zane

    The directions were a bit confusing to set up the vanity. However once its up it is great. A lot of space in the drawer.

  164. Cyrus

    The waterfall feature looks nice and the temperature display makes it look very high tech.

  165. Zelda

    Lots of storage for a small bathroom

  166. Tadi

    We love the vanity -but, it was missing the hardware to install the sink to the top – we are still waiting for the replacement parts

  167. Marisa

    Nice washbasin that fulfills its purpose. Reasonable quality for the price.

Add a review

Your email address will not be published. Required fields are marked *

WeBathroom ships all around the globe, covering North and South America, Europe, Asia, Africa, Oceania, and so on. Along with the largest and most trusted global courier delivery services, such as UPS, FedEx, and USPS, we ensure that your package arrives at the destination safely.

Do I Need to Pay For Shipping?

Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the order to confirm the shipping surcharge before starting to process the order.

What Countries or Regions Do You Ship To?

Regions currently available for shipping.

North America:

🇺🇸 United States

🇨🇦 Canada

🇲🇽 Mexico

Europe:

🇩🇪 Germany

🇸🇪 Sweden

🇬🇧 United Kingdom

🇫🇷 France

🇳🇱 Netherlands

🇵🇹 Portugal

🇨🇭 Switzerland

🇸🇰 Slovakia

🇪🇸 Spain

🇮🇹 Italy

🇬🇷 Greece

Asia:

🇯🇵 Japan

🇸🇬 Singapore

🇴🇲 Oman

🇶🇦 Qatar

🇦🇪 United Arab Emirates

🇸🇦 Saudi Arabia

🇭🇰 Hong Kong

Oceania:

🇳🇿 New Zealand

🇦🇺 Australia

How to Estimate the Delivery Date?

Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order: Visit the order link in the order confirmation email we send for the latest order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note:

  1. If you need Expedited Shipping Service, please contact our Customer Service.
  2. Deliveries are not typically made at weekends or on holidays.

How to Track the Package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to check the tracking information.

Should I Pay Taxes?

While additional taxes are generally not applicable, it’s important to note that specific categories of items may be subject to state taxes. If mandated by your state, we are obligated to collect sales tax on relevant items.

How Does Shipping Work for Oversized Items?

Oversized items are large products including most furniture, bathtubs, sofa, bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area outside the home. The truck driver is responsible for delivering the goods to the agreed-upon location. Customers are required to provide their own warehouse equipment for unloading, or arrange for additional assistance from capable adults to transport the items into their homes.

Carrier will call you 24-48 hours prior to delivery to arrange a delivery time that will vary depending on the freight carrier’s schedule. Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and for you.

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply):

  1. Very narrow driveway

  2. Dead-end street

  3. Ferry for island locations, etc. (fees may apply)

  4. The driver will need to park in a particular place

  5. Delivery to a side door or garage entrance

Under what circumstances do I need to pay additional shipping charges?

Additional delivery charges may apply under the following circumstances:

  1. Requesting a change of delivery address after the shipment has been dispatched.

  2. Failure to accept delivery within 5 business days of the initial delivery attempt by the shipping company may result in daily storage fees.

  3. A second delivery attempt is necessary due to customer non-compliance or rescheduling, requiring payment for the second delivery.

  4. Abandonment of goods will incur a disposal fee for waste management.

What Should I Do When I Received a Damaged Item?

  1. Upon receipt, please kindly sign the word “damaged” on the proof of delivery (for freight shipping) and inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.

  2. Please kindly keep the original packaging, which is essential. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.

  3. All product issue inquiries may need to inform us within 14 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 14 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

  4. Please note that we do not cover the repair fee if unauthorized handyman services were hired.

  5. For orders with fragile items like marble tabletops, bathtubs, ceramic sinks, etc., please inspect the contents upon delivery and record an unpacking video. If any damage occurs, contact our customer support immediately. We’ll expedite returns/exchanges for a quick resolution, minimizing any inconvenience.

What If My Order Shows as Delivered But is Missing?

There are a few steps you can take, better within 24 hours after your item shows as delivered:

  1. Confirm your shipping address.

  2. Check mailbox and other entrances to your home.

  3. Check if someone else from your household or a neighbor accepted the package.

  4. Check around your home for delivery attempt notice.

  5. Contact the carrier (FedEx, UPS, etc.) with your tracking number to start a claim.

  6. Sometimes carriers communicate delivery prior to arrival, so we suggest waiting 24 hours.
    If it has been 24 hours or more since the delivery notification and you still haven’t received the product, please contact our customer service and provide the claim number for additional assistance. If the shipment is confirmed “missing”, we are responsible for re-shipment or refund according to your preference.
    All missing item inquiries may need to inform us within 3 days of receipt, otherwise, after-sales inquiries after 3 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Can I Change My Shipping Address After Placing an Order?

Carefully review your shipping information for accuracy before submitting your order. Once an order is placed, shipping address cannot be changed online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers offer address change service by charging additional fee. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to check the possibility. Note that country cannot be changed, success or not depends on carriers, additional address change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeBathroom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeBathroom will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeBathroom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.